Here is an article I wrote for the publication, “CSI: The Human Face of Business” which was included in the Financial Mail during October 2020. 

It explores how Corporate Social Investment (CSI) initiatives have had to radically rethink their approach when confronted with the impact of Covid-19 and the resulting lockdown on their beneficiaries. The strategies that they had fine-tuned over the years needed to rapidly pivot and innovate.

This article explores several lessons that CSI managers have needed to learn, and which will hopefully remain.

I suggest that CSI managers must assess the stark reality of the social, economic and environmental problems that are confronting South Africans, and simultaneously cultivate hope that they can make a lasting difference.

I have been increasingly working with impact investment funds around Africa, and with organizations that are trying to become ‘investment ready’.

As part of this work, I have assessed the applications of over a hundred organizations and conducted due diligence on several.

I have noticed how many organizations make the same pattern of mistakes in their applications. These tend to downgrade their ratings, even when their proposed business venture might be good.

This inspired me to write this article and share 10 recommendations for how to prepare a winning application.

I hope that this will help organizations to submit better applications to impact investment funds in future.

Now that the lockdown in South Africa has started to lift, I’m noticing how many people are struggling with FOGO – an acronym for ‘Fear of Going Out’. 

They have established a safe bubble during lockdown, and are anxious about venturing out and confronting the turbulent world that awaits them. This tendency seems to be the antithesis of FOMO, which we all know as the ‘Fear of Missing Out’.

This article explores the characteristics of FOGO in organizations, and what you, as a leader, can do about it.

I encourage leaders to realize that their organizations must venture out before it’s too late. The cost of inaction may be irreversible. This unusual moment will come to an end, sooner rather than later, and we will all have to enter the uncertain world outside.

It is becoming much clearer what the next 12 months will look like for our organizations. For some organizations, it looks quite bleak; for others there may be a measure of hope.

I’m writing this article in early August 2020 in South Africa. The coronavirus pandemic appears to be over the hump of the first wave over here, and hopefully in decline. People have learned how to navigate through the dangers and restrictions that confront them each day. It looks like the initial panic is slowly subsiding. 

Leaders are able to distill evidence and trends to infer what their organizations will look like over the next year. For many leaders, this outlook is legitimately distressing. Their organizations, their beneficiaries and customers, their strategic context, may look very different from how they did in the past. 

I advise leaders to consider the Stockdale Paradox, in which I’ve found solace in recent months. This paradox suggests that leaders must confront and accept the brutal truth of what they see.

I’ve been thinking a lot about leadership recently – about what good leadership is and what type of leaders the world needs right now. There seems to be turmoil everywhere, but also opportunity.

I’m very mindful of how leaders behave and the outcomes they achieve in their teams, organizations and communities. I’m fortunate to have worked with some very skilled (and poor) leaders, and witnessed a variety of leadership styles.

I’ve noticed that good leaders are able to achieve four key outcomes among their team members, subordinates and followers. I unpack these in this article, as well as the three biggest mistakes that I tend to make as a leader.

We are heading towards some difficult times with many challenges on the horizon. While none of us know how this will ultimately turn out, we can be sure that many of us need to become better leaders. Focusing on these four outcomes will help us to remain on course.

Over the past month, I’ve been helping organizations to adapt to the Coronavirus pandemic and resulting lockdown. I’ve helped them to reassess and refine their strategies and how they work. I’ve also helped organizations to downsize. This has been a painful process for everyone involved.

On the positive side, I’ve seen organizations use this opportunity to implement changes that have been overdue for some time. And some organizations that provide ‘essential services’ have even scaled their services to meet their growing demand.

But I’ve heard more sad stories than I’ve heard success stories.

I’ve noticed an interesting phenomenon during this time. It has seemed easier than usual to identify the constraints influencing our organizations and to make the required strategic decisions. In contrast, it has felt emotionally harder to make and implement these decisions. I’ve seen how leaders have suffered, and how they need time to grieve, reflect and heal.

This is the phenomenon that I’ll explore in this article.

This article will help you to think more broadly about developing project budgets for your funding proposals and donors. It will highlight four budgeting methods to include in your toolkit. This will help your organization to be more prepared, versatile and likely to build (as opposed to consume) its financial reserves.

Non-profit organizations tend to rely on grants for their survival. Fundraisers must be skilled at developing a narrative for how a project will achieve its impact, and how the anticipated activities and costs will serve this purpose.

I’ve worked with several organizations that routinely get the full funds they need for their projects. I’ve noticed they tend to use a variety of methods for developing project budgets. They have also developed innovative products, and have used marketing and PR to bolster their bargaining power.

In this article I will discuss four methods of developing project budgets. I will also discuss the issue of cost structure and bargaining power since these concepts are relevant to this conversation.

COVID-19 will change everything. Like a defining moment in history (such as the Great Depression, 1st and 2nd World Wars, 9/11 and the 1994 elections in South Africa), the future will take on a new course.

On the bright side, we will recover as we always do, though it may take several years before things are back on track.

This experience will influence how we behave in the future. This is evident as I finish this article in the first week of April 2020 during South Africa’s ‘lockdown’.

I’ve known the future to be unstable. This is why I’ve emphasized strategic conversation as opposed to long strategic documents. But I didn’t expect an event of this magnitude to erupt.

In this article, I explore ten interesting shifts or trends that are beginning to emerge as a result of this pandemic. While some of these will be positive, others will need to be carefully monitored.

We’ve designed this glossary to help social enterprises and non-profit organizations in South Africa think clearly about their strategies and business models.

Strategic clarity involves clear thinking, and clear thinking requires clarity of language. Many of us also rely too much on jargon, which clutters our minds and encourages lazy and fuzzy thinking.

Here is some of the terminology that I regularly use in my consulting practice and lectures, and my short descriptions of what each term means in simple English.

Here is my end-of-year reflection for 2019. It provides insight into my work as a management consultant for non-profit organizations and social enterprises in South Africa.

I believe strongly in the value of deliberate reflection. Therefore, I write regularly in my journal and strive to do weekly reviews. 

This article reflects on some key trends I’ve observed and the work I’ve been doing. It also looks at some lessons I’ve learned and changes I intend to make in 2020.